Failed Payment – 3 STRIKE RULE

It is your payment that allows us to continue providing high levels of professional care, maintain our facility, and to compensate our team. Failed payments make this difficult to manage. Therefore we have implemented the following policies regarding failed payments.

Care Program

If you have 3 failed payments within a care program we will be forced to suspend your care program for 3 months. You can still come in for Patch-up Care.

Patch-up Care

Patients who are not on a care program in our office are instead on Patch-up Care or Pay-as-you-go care. This also includes anyone who has recently been suspended from a care program. If you would like to discuss how you can achieve optimal health through our care programs please contact us.

If you have 3 failed payments we will require pre-payments for all appointments. 

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